bd345g Privacy Policy

1. Who We Are

bd345g ("the Platform", "we", "us", "our") operates the online casino and sports betting platform accessible at bd345g.pro. This Privacy Policy governs how bd345g collects, processes, stores, and protects the personal data of individuals ("you", "Player", "User") who access or use the Platform in any capacity, including browsing, registering an account, making deposits, placing bets, or contacting support.

bd345g is the data controller for all personal data collected through the Platform. If you have questions about this policy or wish to exercise any of your data rights, please contact our support team at [email protected].

2. Personal Data We Collect

bd345g collects personal data through several channels: directly from you during registration and account use, automatically through technical systems when you access the Platform, and in limited cases from third-party service providers such as payment processors.

2.1 Registration and Account Data

When you create an account on bd345g, we collect:

• Full legal name
• Date of birth (to verify that you are 21 years of age or older)
• Email address
• Mobile phone number
• Residential address (city, district, Bangladesh)
• Username and encrypted password
• Preferred currency (Bangladeshi Taka — ৳)

2.2 Identity Verification Data

To comply with Know Your Customer (KYC) and anti-money laundering (AML) obligations, bd345g may request and collect copies of identity documents, including:

• National Identity Card (NID) or passport
• Proof of address (utility bill, bank statement, or similar document issued within the last 3 months)
• Selfie photograph or short video verification where required
• Mobile wallet account name (for bKash, Nagad, Rocket, or Upay) to confirm payment ownership

Identity documents are used solely for verification purposes and are stored in encrypted form. bd345g will not use your identity documents for any purpose beyond KYC, AML, and fraud prevention checks.

2.3 Financial and Transaction Data

When you make deposits or request withdrawals, we record:

• Transaction amount in BDT (৳)
• Payment method used (e.g., bKash, Nagad, Rocket, Upay, Visa, Mastercard)
• Transaction reference numbers and timestamps
• Wallet balance changes and bet settlement records

bd345g does not store your full mobile banking PIN, card CVV, or full card numbers. Payment credentials are processed directly by the relevant payment provider and are never retained on bd345g servers.

2.4 Technical and Usage Data

When you visit or use the Platform, our systems automatically collect:

• IP address and approximate geographic location (city/district level)
• Device type, operating system, and browser version
• Session start and end times (Bangladesh Standard Time, UTC+6)
• Pages visited, games launched, and betting activity logs
• Referral source (if you arrived via a tracked link)
• Cookies and similar tracking technologies (see Section 7)

2.5 Communications Data

When you contact bd345g support by email or live chat, we retain records of the communication — including your message content, the date and time of contact, and any resolution notes — for service improvement and dispute resolution purposes. These records are retained for a minimum of 12 months.

3. How We Use Your Personal Data

bd345g processes your personal data only for clearly defined purposes. The table below summarises the primary uses and the legal basis for each:

bd345g will not use your personal data for any purpose not listed above without first notifying you and, where required, obtaining your consent.

4. Sharing Your Personal Data

4.1 Third-Party Service Providers

bd345g shares personal data with carefully selected third-party service providers who assist us in operating the Platform. These providers are contractually bound to process data only on our instruction and to maintain standards of data security equivalent to those we apply ourselves. Categories of service providers include:

• Payment processors: bKash, Nagad, Rocket, Upay, Visa, and Mastercard — to facilitate BDT deposits and withdrawals.
• Identity verification services: KYC and AML screening providers used to verify player identity and detect suspicious activity.
• Game content providers: Studios such as Pragmatic Play, Evolution Gaming, NetEnt, Spribe, and Ezugi receive only the data necessary to deliver game sessions (e.g., session tokens, bet amounts).
• Hosting and infrastructure providers: Cloud and server infrastructure partners who store Platform data in secure, encrypted environments.
• Customer support platforms: Secure ticketing and live chat systems used to manage support communications.

4.2 Legal and Regulatory Disclosures

bd345g may disclose personal data to law enforcement authorities, financial intelligence units, or other regulatory bodies where required to do so by applicable law, court order, or in connection with an investigation into fraud, money laundering, or other criminal activity. In such cases, bd345g will disclose only the minimum data necessary to satisfy the legal requirement.

4.3 Business Transfers

In the event that bd345g undergoes a merger, acquisition, or sale of business assets, personal data held by bd345g may form part of the transferred assets. Players will be notified of any such transfer and of any material changes to data processing arrangements that result from it.

5. How Long We Retain Your Data

bd345g retains personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable legal and regulatory obligations. The following retention guidelines apply:

• Account and registration data: Retained for the duration of your active account plus a minimum of 5 years after account closure, in compliance with financial record-keeping requirements.
• Transaction and financial records: Retained for a minimum of 5 years from the date of the transaction to satisfy AML and record-keeping obligations.
• Identity verification documents: Retained for the duration of account activity plus 5 years post-closure. Documents are stored in encrypted form and access is strictly limited.
• Support communications: Retained for a minimum of 12 months, and up to 3 years where the communication relates to a formal dispute or complaint.
• Technical and usage logs: Retained for up to 12 months for security monitoring and fraud detection purposes, after which they are anonymised or deleted.
• Marketing preferences and consent records: Retained until you withdraw consent or close your account, plus 12 months thereafter as evidence of the consent.

When data is no longer required, bd345g permanently deletes or irreversibly anonymises it. Where anonymisation is used, the resulting data cannot be linked back to any individual and is no longer subject to this Privacy Policy.

6. Your Data Rights

As a player on bd345g, you have the following rights in relation to your personal data. To exercise any of these rights, please submit a written request to [email protected] with the subject line "Data Rights Request". bd345g will respond within 30 days of receiving a valid request.

• Right of Access: You may request a copy of all personal data bd345g holds about you, along with information about how it is processed.
• Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected or updated.
• Right to Erasure: You may request that bd345g delete your personal data. Note that this right is subject to legal retention requirements — data that must be retained for AML or financial compliance purposes cannot be deleted on request until the applicable retention period has expired.
• Right to Restriction: You may request that bd345g restrict the processing of your personal data in certain circumstances, such as while a dispute is being resolved.
• Right to Data Portability: You may request a machine-readable copy of the personal data you have provided to bd345g, in a format that can be transferred to another service provider.
• Right to Withdraw Consent: Where data processing is based on your consent (e.g., marketing communications), you may withdraw that consent at any time without affecting the lawfulness of processing carried out before the withdrawal.
• Right to Object: You may object to processing based on legitimate interests, including direct marketing. If you object to marketing communications, bd345g will cease sending them immediately.

7. Cookies and Tracking Technologies

7.1 What Are Cookies

Cookies are small text files stored on your device when you visit a website. bd345g uses cookies and similar technologies (such as local storage and session tokens) to operate the Platform, remember your preferences, maintain your logged-in session, and gather anonymised analytics data.

7.2 Types of Cookies We Use

• Strictly Necessary Cookies: These are essential for the Platform to function. They include session authentication tokens and security cookies. These cannot be disabled without breaking core Platform functionality.
• Functional Cookies: These remember your settings, such as language preferences and last-visited game categories, to personalise your experience across sessions.
• Analytics Cookies: These collect anonymised data about how players interact with the Platform — which pages are visited, how long sessions last, and which games are most popular. This data is used to improve the Platform.
• Marketing Cookies: Where you have opted in to receive promotional communications, these cookies help bd345g identify which promotions are most relevant to you based on your browsing activity on the Platform.

7.3 Managing Cookies

You can control cookie settings through your browser or mobile device settings. Blocking strictly necessary cookies will impair your ability to log in and use the Platform. Blocking analytics or marketing cookies will not affect your ability to place bets or access games. Please note that clearing cookies will log you out of any active session.

8. Data Security

bd345g applies a layered approach to data security. Technical and organisational measures in place to protect your personal data include:

• 256-bit SSL/TLS encryption for all data in transit between your device and our servers
• Encrypted storage of sensitive data fields including passwords, identity documents, and KYC records
• Role-based access controls ensuring that only authorised bd345g personnel can access personal data, and only to the extent necessary for their function
• Regular security audits and vulnerability assessments of Platform infrastructure
• Two-factor authentication (2FA) options available for all player accounts
• Automated fraud detection and unusual activity monitoring, active 24/7

While bd345g takes all reasonable steps to protect your personal data, no online platform can guarantee absolute security. In the event of a data breach that poses a risk to your rights or interests, bd345g will notify affected players promptly and take immediate remedial action.

9. Third-Party Links and Game Providers

The Platform may include links to game providers' content, promotional material, or support resources operated by third parties. bd345g is not responsible for the privacy practices of any third-party websites or services that are not under our direct control. We encourage you to review the privacy policies of any third-party provider whose services you access through the Platform.

Game providers such as Pragmatic Play, Evolution Gaming, NetEnt, Spribe, and Ezugi operate their own game servers and may collect limited session data for game integrity and fairness purposes. This data collection is governed by each provider's own privacy policy and is contractually restricted to game operation only.

10. Age Restriction and Children's Data

The Platform is strictly for individuals aged 21 years and above. bd345g does not knowingly collect personal data from any person under the age of 21. If bd345g becomes aware that personal data has been collected from an underage individual, the relevant account will be immediately suspended, any funds held will be reviewed, and the data will be securely deleted in accordance with our retention policy.

Players are responsible for ensuring that no person under the age of 21 in their household has access to their bd345g account credentials or to the Platform. If you believe that a minor has accessed the Platform using your account, please contact [email protected] immediately.

11. Changes to This Privacy Policy

bd345g reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or Platform features. Where changes are material, we will notify active players via their registered email address or through a prominent notice on the Platform at least 7 days before the changes take effect.

The "Last Revised" date at the top of this page indicates when the policy was most recently updated. We encourage you to review this policy periodically to stay informed about how bd345g protects your personal data. Continued use of the Platform after the effective date of any update constitutes your acceptance of the revised policy.

12. Contact and Data Enquiries

For any questions, concerns, or formal requests relating to this Privacy Policy or the handling of your personal data, please contact bd345g in writing:

This Privacy Policy was last revised on 1 January 2026 and supersedes all previous versions. By continuing to use bd345g after that date, you confirm your acceptance of this policy as set out above.